Check-ins finish when your connection drops near the end

If your connection drops near the end of a check-in and nothing arrives for a minute, we finish the check-in with what we have and take you to your summary.

iPhone and Galaxy S25

On iPhone, a notification sound, switching AirPods or another app using the audio can cut off the mic during a check-in. When that happens, you'll see that the mic was interrupted, so you know it isn't a problem with your microphone. If it keeps happening on a mic you know is fine, let us know at hello@okaya.me.

On a Galaxy S25, if face tracking fails, it restarts itself up to three times. If it still can't, tap Continue without video.

Smaller changes

Corrected on October 8, 2026.

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